Usacomplaints.com » Internet & Web » Complaint / Review: Circuit City - It is a complete waste of your time. #664053

Complaint / Review
Circuit City
It is a complete waste of your time

I visited the Signal City shop to buy an mp3player & got my mp3-player & bad support.

Unlike other shops that I looked in, this shop did possess the manufacturer I had been searching for and also the salesman who waited on me was enjoyable as well as stated in my experience the $30 refund with this item. I already knew about this from discovering the product on present day Circuit City site.

Our criticism originates from my try to buy the product. To begin with, the cashier couldn't enter my purchase on her pc since it didn't possess a SKU amount onto it. Then she visited consult with another possibly cashier who had been hectic with different clients and informed her to appear up the amount on the internet site. Evidently, my cashier didn't understand how to discover the SKU quantity on the site. After I agreed to get another item bundle the cashier advised me that none of those items have been placed having a SKU amount.

After 10 minutes of looking for the SKU number, she talked with another cashier who created many suggestions about how to locate the right site using the proper SKU number. Lastly she discovered the amount, but couldn't provide me the $30 refund since the refund didn't appear on her screen. After searching for the MP3 advertisement about the shopis site and viewing the refund supply outlined there, she visited obtain the cost gun for that MP3 item and study in my experience off the gun a declaration in really small printing the refund offer finished two days before.

After I stated towards the cashier that it didn't state that the refund expired about the shopis site, she visited obtain a guy who possibly was a supervisor. He quickly talked towards the cashier and also to me concerning the issue after which quit to-go someplace to appear into this declaring he'd be back.

After waiting another 10 units with no supervisor returning I informed the cashier used to donot wish to delay any more of course if this were not the only real shop that had this mp3player I'd have remaining previously. Not able to move the store-manager who vanished, the cashier then returned towards the first guy she'd voiced to concerning the SKU. She returned in my experience still ready and explained the first guy informed her she couldn't provide me the refund since the refund was just for items purchased online after which acquired in the shop.

In the place of going out that there is no declaration to that particular impact possibly on Enterprise Cityis site or about the shop rack, I taken care of the mp3player at top dollar, simply treated to ultimately abandon the shop having a MP3 at hand.

When I was completing my buy the supervisor magically reappeared and also the cashier told him that I created my purchase at top dollar.

He began to talk but I abandoned and informed him he'd simply dropped a person by giving me with such bad support.


Offender: Circuit City

Country: USA

Category: Internet & Web

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