Usacomplaints.com » Career & Work » Complaint / Review: T J Maxx - Managing custome rudely. #869502

Complaint / Review
T J Maxx
Managing custome rudely

I've been a faithful client of TJMaxx for several years, as are my kids plus some of my friends and colleagues. I went in to the shop in High-Point, New York today to complete a

Return. The cashier exposed to ensure the product was who is fit. I'd never actually

Obtained it from the container. It had been a 7X make up reflection that I'd meant to palm on my toilet wall, my boy explained it had been overweight as well as with anchors it'd take out. And so I chose to

Return it. I've been sick after which after I returned to function I acquired exceptionally hectic and forgot about

The retun. I ran across it yesterday. Used to donot remember precisely after I had purchased and may not discover the bill. The cashier named the supervisor (RICK WASSONG) towards the entrance of the

Shop... He explained in an exceedingly loud rude and condescending way this particulare product had

"been from the store for around six months"... He added that it'd been noted down and along,

Used to do not need an issue using the proven fact that used to do not need my bill so they would need to provide

Me store credit going back cost, that was significantly less than $3.00... I'd settled $15.00 for this...

I chose to maintain it and provide it to 1 of my friends. THE ISSUE WAS USING THE

SUPERVISOR, RICK WASSONG, and also the method he spoke in my experience in this rude and condescending

Method fully where anybody within the shop might notice. He handled me just like a felony who had been

Attempting "to place one-over" on TJMAXX. There is simply no justification for that method that Mr.

Wassong addressed me. I strolled around within the store for around fifteen minutes to calm myself along,

I'm a senior and my blood pressure "experienced the top while talking to him"

Before I quit the shop, I returned towards the same cashier and requested his title and informed her what

I needed, she named him towards the entrance and that I told him, in no uncertain conditions how I thought concerning the

Method he handled me, and he proven fact that there is no justification for that type of therapy to ANYBODY

I told him that I'd worked in retail administration for several years, and not in my own

Profession had I actually voiced to anybody for the reason that method, since there is never any cause to

Handle a person this way. I also informed him that I'd not be IN THAT SHOP

Again and neither would anyone from my loved ones which i meant

To allow my buddies and colleagues understand how I had been handled by him.

Their remark was, "I'm sorry." This guy does not have a how to deal with

Clients, and most likely not workers both.


Offender: T J Maxx

Country: USA   State: North Carolina   City: High Point

Category: Career & Work

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