Usacomplaints.com » Cars & Transport » Complaint / Review: Credit Acceptance - Vehicle Taken During Payment Call, Extra $500 Demanded to Get It Back. #980809

Complaint / Review
Credit Acceptance
Vehicle Taken During Payment Call, Extra $500 Demanded to Get It Back

I'm disabled. I traded in a sedan for an SUV. The sedan was paid off. But due to my disability I had trouble getting in and out of it. I admit I have trouble making payments on time, but I did pay. I been disabled for 4 yrs and unemployed due to that disability for 2yrs. Credit Acceptance understood this. After paying for 2yrs I got 36 days behind. I was told the vehicle would be disabled, which it never was. I called in to pay 1/2 what was due. While making the payment a rep had the vehicle replaced while I was open the phone making the payment. Then 15 mins later called me to tell me that it would cost me an additional $500 to get back.



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