I got National Moving and Storage through Beckens Moving whom I hired to move me and they hired National. Well they were suppose to come move my stuff on 31 July. They called said they had truck problems would be there the next morning first thing. I said okay, no problem. That day 01 August they didn't show up till nearly 3pm and I had something important to do. The guy was rude and almost didn't come to pick my goods up, like he was doing ME a favor. After all that they wanted to charge me 125 dollars to make a "crate" around my TV.
I said forget that I will bring my tv in my car. I am moving from San Diego to Syracuse, NY. I paid the percentage due and told the movers that I want my stuff delivered on 20 August. That was the earliest date I had them write down. I got to Syracuse, NY on 18 August and immediately began calling trying to figure out where my belongings were. It was not until I threaten to file a police report I finally got a response from the company on 22 August. The guy claimed they were trying to contact me. That is bull because I have my phone records not once did they call and not once did they leave an email. They told me that my things would leave tomorrow.
It is now 20 October and I still not have received my things. I have called repetitively left messages after message after email after email. Nothing. No calls back to responses. I have filed a report with the Attorney General and the DOT. DOT said I need to send in a loss claim. I did that this past week. I claimed everything over 12,000 dollars worth of items. I am going to have to sue them. I just want my things and I refuse after all this time to pay another dime. This company is a scam and a joke. They stole my household goods. I am calling their insurance company on Monday and hiring a lawyer because they have 30 days to settle my loss claim and after that I will have to sue. So irritating.
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