Usacomplaints.com » Cars & Transport » Complaint / Review: American Towing and Recovery - Left stranded on highway. #969489

Complaint / Review
American Towing and Recovery
Left stranded on highway

My daughter was left stranded out of town. My husband and I called this company the night before and was told that it would be $175 to tow her car. Once we got to the car, we called the company and they said would be 2 hours before they could get there. Once we tried to verify the price we were quoted, the phone suddenly disconnected. I tried to call back and got a busy signal. No answer. Here we were in a strange town with no one to call, depending on this company to keep their promise to tow the car. We finally found someone else after 2 hours of driving thru this town on a Saturday morning. Everyone we tried to call was closed. The company we finally found was a blessing. They only charged $135 and graciously towed the car with great expertise and great customer service. American Towing and Recovery is not reliable and if you need a tow, call someone else. You will be left stranded where ever you are. I do not recommend this company. Very bad customer service.


Offender: American Towing and Recovery

Country: USA   State: North Carolina   City: Asheville
Address: 444 Riverside Dr
Phone: 8282547195

Category: Cars & Transport

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