Usacomplaints.com » Cars & Transport » Complaint / Review: OK Auto Carrier - I shipped two cars both are damaged they refuse to pay for repair. Both clearly noted with emails and waybill. #964498

Complaint / Review
OK Auto Carrier
I shipped two cars both are damaged they refuse to pay for repair. Both clearly noted with emails and waybill

I shipped a 2011 BMW 128 and a 2010 Mercedes GLK 350. I had shipped the GLK first. And on reciept I had noticed some scratches that were not on the way bill. I contacted the owner Dan. When I told him I was picking up another car, he asked for the business again. I told Dan I wasnt interested being they scratched the Mercedes to begin with. He said that he would take care of it that it was little and not to worry about it.

And sent me an email that said he would handle that for me. I then gave him the oportunity to pick up the other car. That was my first mistake. Of course the second one came in scratched as well. Again not on the way bill. When I told him the BMW came in Damaged as well he said that the trucker picked it up at night time so it waves him of any responsibilty! And then proceded to tell me he wasnt going to pay for the mercedes now either!!! I then went to his insurance company directly.


Offender: OK Auto Carrier

Country: USA   State: Washington   City: Federal Way
Address: 2025 South 341st Place Federal Way
Phone: 8663995840
Site:

Category: Cars & Transport

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