I will never buy from this dealership again! After having my Murano for 1 week (yes one week) the battery went dead.
The sales person, Bill Hyde, during examining the car before I bought it, even commented on how good and reliable
The battery was, and described how they put brand new batteries in to make the cars 'like new'. I jump started it and
Returned to the dealership where they told me it would cost me $150 to replace. Hank Gabriel said they do not warranty
The battery and the best they could do was sell me a battery at cost ($90). I was told by Hank that "no one warranties
Their batteries." BUT, everyplace does... Even Walmart!!! The only place that doesn't is GETTEL NISSAN!!! I even
Asked Hank to talk to someone else that could help me and his response was, "go ahead, it all filters back to me and will
Do you no good." I feel lied to and cheated; I have never experienced such awful customer service. I met Jim Gettel
Once, and I think that if he knew how horrible his general manager and staff treated their customers, he would be
Disgusted too! I have owned a business myself for 24 years, and if someone has a problem after one week - or longer - I
Resolve that problem at no cost.
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