I purchased a 2005 GMC Envoy from DriveTime (DT) thinking they had a solid 3 year warranty plan and service calls as part of their marketing strategy. After purchasing the truck, I drove about 50 miles to get home and the engine light came on. When I called the company to complain, they immediately began referring me to their mechanics that work within their warranty plan. My first complaint was and is, I just bought the car, and in less than 24 hours I am having mechanical issues, #2 The second day the car was in the shop ALL day, #3 Upon picking up the car from the mechanic, the light was off and I filled the gas tank up ($65) only for the car to cut completely off on the 3rd day. DT has a 3 day guarantee policy and I am grateful that everything happened within those three days because I took them back their truck and left DT alone. NO ONE should be in a position of buying a vehicle only to have to be in the shop using their warranty within 24 hours of buying! DT did rescind the contract but not without a fight and it took them almost 3 weeks to return my downpayment!
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