In sept. 05 i purchased a car at a local drivetime.in feb of 06 the timing belt broke and subsequently ruined the engine. I had the car towed to the dealer and they took it to their repair facility.
I had 29 days left on the originl drivetime warranty. At first they were just going to reinstate that warranty. They were putting a used engine in a used car and giving me less then a month warranty.
I was pi*ed. I complained to the BBB. Angela powell, customer relations with drivetime responded to the complaint after my vehicle was repaired, saying they would give me the 6 month 6000 mile warranty, and had provided me with a rental car during the repair time. I had the rental for 23 days.
I sent angela powell my rental receipts in early march. She phoned me to say they had not authorized the rental so they aren't obligated to pay for it. But, they would give me $100. I paid nearly $500. For the rental. I told her to go to hell.
I again filed a complaint with the BBB regarding ms. Powell and furthermore filed a small claims action against DriveTime in our local courts for the amount of $7500. I am just so frustrated with this company and their business practices.
The company listed with the attorney general's office to receive service for drivetime sent me back the subpoena, they don't accept service for the company.
I sent certified mail, subpoenas to ms. Powell and ray fidel, ceo of the company. I have everything documented and in writing. We go to court in may. Wish me luck and F DRIVETIME!
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