Sirs,
I am hoping you can help me, or refer me to someone who can. March was when my last Ford lease payment was due on my 2002 Ranger. I had rrecieved statement that I needed to contact a dealer. I contacted Astoria Ford,
whom I originally leased the vehicle through because I liked the salesman and owner. I had just moved from there and did not know anyone in Eugene.
Miles at Astoria Ford said that my last lease payment would be included in the buyout and he said he was getting the paperwork to me to purchase my truck. For a
month we waited for the paperwork, Miles had sent wrong papers, or wrong amounts, not matching his quotes. My Dad was a co-signer and in April sent Miles $1000.00.
Miles promised that the correct paperwork was on its way through the post office same day mail. I had been getting paperwork from loan companies saying they did NOT accept my loan. I told Miles that I was concerned that this was
taking so long, and that I would not get a loan, and that Ford leasing was hounding me, He PROMISED that Astoria Ford would be able to get me the car loan, and that the lease would be paid off in the pay out! We wated for weeks untill I finally emailed him stating we had not
recieved the paperwork. Meanwhile the leasing department from Ford had been calling very angrilly about the last payment. I would refer them to Miles at Astoria Ford
saying that My father had made $1000.00 payment and that we were in the process of purchasing the vehicle. I contacted Miles again saying the the leasing department was harassing me and that we had not gotten the paperwpork
promised.
Miles apologized and said he was busy and had forgotten them. I finally got the papers April 29th, signed them and sent them to my Father to sign and send.
Which he did. He sent them off to Astoria Ford on May 3rd. I called and emailed Miles on Friday the 7th to see if he got the paperwork. He never contacted me back. He called me Monday morning asking me if we sent the paperwork. Itold him that it was there. He said he would go and look and call me back. He never did call me. I emailed him and called several times. At 3 am Tuesday morning my truck was repo'ed by 2 thugs in a regular pick
up with NO towing decals or identification. I called the police. Right now it stands that Ford refuses to return my truck. Astoria Ford still has my Dad's $1000.00 And states they are sorry for not getting my purchase paperwork in on time. I contacted the person in charge of Ford Auctions in Portland Oregon. I gave her my story, She said she would contact Astoria Ford to verify my
story.
She called me back 5 minutes later and stated that Miles at Astoria Fordsays I am a LIAR! She sold my truck the next day. I am now being harrassed by Ford saying I owe $600. For what is owed after my truck was auctioned.
PLease tell me there is something I can do. There has to be laws to protect people from such neglegence. I have a disabled child. Now I have NO transportation. And I
had made 23 out of 24 payments on my vehicle, just
to lose it because of circumstances out of my control. Ford took my truck because of Ford's mistakes.in every event in my life, I ask myself, if I could have handled the situaltion better. This one has me stumped and
flabbergasted.
Please, if you cannot help me, can you refer me to someone who can?
Thank you
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