I introduced my vehicle to Celebrity Chrysler for repairs on 2/20 to get a brake change along with a hot seat component. It got a 2 1/2 months for my vehicle to become fixed and on 3/7 after I came to choose it-up, I came across my vehicle appallingly damaged. I came across a-dent about the individual doorway, my leather chair was broken (font and again), the back of the chair appeared as though it had been pulled along cement and the molding and/or sill where the rug stops about the driver’s aspect was very broken aswell.
After I added these problems towards the interest of the support consultant Anthony Garone, his reaction to my frustration was "Things happen". I subsequently declined to consider my vehicle within this situation and insisted on all broken components be changed.By today 3/13 my vehicle continues to be at Star Chrysler.
Anthony Garrone subsequently advised me to talk to the support manger the next evening and also the support supervisor David Alucino was really arrogant, disrespectful and refused any wrongdoing. I insisted all components which were broken by their specialist be changed he declined to do this.
Easily might have been conscious this organization had a score of "Y" from the Better Business Institution in addition to a number of other online grievances concerning the problems they've completed, I never might have introduced my vehicle there for support.
Our Chrysler Crossfire was in perfect condition inside and out after I quit it at Celebrity Chrysler (no scores or dents on the exterior and also the inside seemed completely new. I just possess a small more than 8,000 kilometers on my vehicle. The support consultant also mentioned this on my estimation of repairs and/or state check that we have in my own ownership.
I stay in shock they might make an effort to return my vehicle within the situation it had been. I also attempted to get hold of the dog owner, Steve Kovakis and remaining numerous communications over a week’s period and he never delivered my calls.
I'm really upset, unhappy and saddened that they'll escape with performing such terrible issues and believe its okay. Think about my privileges? Where's my safety? Are not there regulations in position to get a company that kills your home and will not repair it?
Our car is extremely expensive to correct because it includes Mercedes Benz areas. The problems to my vehicle by Celebrity Chrysler quantities to more than $2,000.00 plus they ought to be accountable for it and that I ought to be paid. I'll be getting my vehicle to a different service-center for that precise price of repairs.
Also please realize that I'm today scared to generate my vehicle considering the fact that I unacquainted with what additional harm they've completed because the specialist is actually inexperienced.
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