Beware! They gave me a quote on a 2012 Honda Odyssey EX-L with Navigation. The quote was $6,000 below the dealer invoice, $10,000 below MSRP. I called Colville Mackenzie, the sales representative back immediately and asked if we were talking about the same car. He confirmed that yes, it was a 2012 Honda Odyssey EX-L with Navigation, that this was the price his sales manager gave him, and that they "were in the business of selling cars." I called him a third time and told him to send me an email with the quote, along with the year, make, model, and navigation system.
He sent it in writing. I drove up to the dealership today to look at the car and buy it. I met Colville Mackenzie, he walks me out the the car, it was as described, but a demo with 2300 miles on it. I didn't mind. I was getting a great deal. I told him to draft up the final numbers. I was ready to drive this car away. Then came the paper shuffling and back-and-forth to the sales manager's office. Mr. Mackenzie sits at the table with me and explains there's been a 'mistake.'
His sales manager was very busy yesterday and thought he was quoting on a CRV with Nav. He shoves a price in front of me (for a demo) that is at FULL MSRP!!! Then he wanted to make a deal. He asked how much I was willing to pay for the car. I told him $10000 below MSRP. He said that it was unrealistic. Well... It was realistic yesterday! And you sent it to me in writing! Don't do business with this dealership. Period!
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