Usacomplaints.com » Cars & Transport » Complaint / Review: Drive Financial Services - Response to Ex-Drive employee s rebuttal to my report. #83772

Complaint / Review
Drive Financial Services
Response to Ex-Drive employee's rebuttal to my report

Dear Ex-Drive Employee:
You misread my report. The automated system stated to me that I had not paid JUNE payment so the amount I owed was 672.30 for JUNE and JULY 16.00 late charge. It would not allow me to make a payment at all unless I paid the entire amount. The system was NOT talking about AUGUST payment as it is NOT due yet!!!

I am a very intelligent and well educated professional in the legal field who happens to have a bit of bad financial problems in the past and ended up filing bankruptcy. I am fully aware of the reason I had to finance with Drive Financial, but that does not give them the right to treat those of us who DO make payments on time and keep good insurance on the car.

You need to check yourself before you get rude with me. I had to wait until the 6th to call Drive because the company was CLOSED for the 4th of July holiday from the 2nd through the 5th, so the earliest I could call them was the 6th.

I will still never finance with Drive again. I stand by my opinion and would rather walk than experience the BS I have had to endure with this fly by night company that employs rude people like you who go off half cocked without having all of the correct information.


Offender: Drive Financial Services

Country: USA   State: Texas   City: Dallas
Phone: 8882222447
Site:

Category: Cars & Transport

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