If you are a person of color, be prepared to provide Enterprise-Rent-A-Car with your life's history. Even though you may have a reservation through the insurance company of the person that struck your vehicle, and that insurance company is paying for all damages and the rental vehicle, beware.
In addition to asking to see your drivers license, Enterprise wants to see your insurance card, credit card (which they swipe), and you must inform them of the amount of your deductible even though your insurance company is paying for nothing.
But hold on, it gets better. When another customer walks in that is not of color, he is asked for drivers license only. That's right, no proof of insurance, no credit card, no swiping the credit card, and no questions about his personal insurance carrier and the amount of his deductible. Just - "your drivers license please." And get this, when you complain to the supervisor, it is the employee who was assisting the customer of color that was doing his job correctly. The one helping the person not of color should have asked those voluminous amount of questions and required every ID and credit card since birth.
So whenever you catch them in the act - they were just doing there job. The moral of this story is-don't buy where you are treated differently and not wanted - and don't buy where you're treated well but others are treated differently simply because of their race.
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