Usacomplaints.com » Cars & Transport » Complaint / Review: Enterprise Rent-A-Car - Scam. #438243

Complaint / Review
Enterprise Rent-A-Car
Scam

I had to rent a car from Enterprise Rent A Car and was told to buy "additional" insurance because I would be responsible for any damage done to the car whether or not it was my fault. The "manager trainee" also told me by taking out this insurance and if something happened to the car, my insurance company would not be notified and I would be in the free and clear. It is an extra $13.99 a day for this "coverage'. So I called my insurance company and they told me it was a scam, that all I had to do was request a "Loss of Use" provision on my policy for the time I was using the rental and anything type of scratch or accident would be covered - and that what Enterprise told me is false.By law they have to notify your insurance company and you have to notify the DMV like any other accident. Lesson learned: do not take this so-called insurance out. It is just another way to get money out of you... Isn't there any good hearted and truthful companies anymore? What ever happened to quality customer service? I will never rent from Enterprise again knowing they are just out to fleece the public!


Offender: Enterprise Rent-A-Car

Country: USA

Category: Cars & Transport

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