Usacomplaints.com » Cars & Transport » Complaint / Review: Alamo - Enterprise Holdings Alamo did not hold my reservation, causing me to pay much more for a rental car from Avis. #802303

Complaint / Review
Alamo
Enterprise Holdings Alamo did not hold my reservation, causing me to pay much more for a rental car from Avis

I had a reservation for a rental car in France (Versailles) for a mid-sized car for 4 passengers and we had 6 large pieces of luggage. When I arrived they did not hold the reservation and offered me a Picasso, that could not hold all the items. We were told they would not have the car. We went to Avis and paid double for a car. I asked Alamo if they would pay the difference or in any way help and they said that they would not. I had to pay much more than I had budgeted. I let Alamo

Know that I would never use them again, nor would my firm, or anyone that I could influence not to.


Offender: Alamo

Country: USA   State: Missouri   City: 600 Corporate Park Drive St. Louis
Address: 600 Corporate Park Drive St. Louis, Missouri 6310
Site:

Category: Cars & Transport

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