After believing for nine years, that we were in "good hands" allstate drops the ball. We were stranded due to loss of brakes on our car. Calling allstate was a joke, after repeated calls we were informed that they had no service in our area. Now I need to say that we live less than 15 minutes from large cities in each direction, and on a state highway. But no help was the most that was offered. It was right after Thanksgiving, money tight and we were in a mess. "You pay and maybe you can be reimbersed", we were told. Maybe??? We had no choice but to drive the car to a repair garage ourselves. With no brakes and no help from allstate in sight off we went. Contacted by allstate a few days later, they told me there was a problem. No sh*t!!! We lived through it.
Allstate, if this is the best you got, I don't see your company lasting long. No thanks to you. AAA may now have shot, we need someone that we can depend on in our moment of need
0 comments