Usacomplaints.com » Cars & Transport » Complaint / Review: Xrimz - Discount Rim Financing Never delivered my product and still drafted my bank account. #785221

Complaint / Review
Xrimz
Discount Rim Financing Never delivered my product and still drafted my bank account

Wheels ordered for my car on 9/26. I was promised 14-20 business days for delivery. 3 weeks passed and I was told, on the phone, by Jimmy Sturgill, that there was a backorder on tires. I was understanding but frustrated with this because I was already having a promise broken. This is where it gets crazy. I contacted the other person I had been dealing with (Talethia Shareef) and she basically called Jimmy a liar. (I have a thread of emails from 9/26 all the way through today's date that will blow your mind). She said that Jimmy didn't know what he was talking about and that there was a delay (God knows what their excuse was this time). Long story short, this goes back and forth and on and on with emails, lies, more emails, more lies, rudeness, and complete disregard for any kind of customer appreciation. Fast forward to mid-November. Still the same lies over and over and over. I have now made myself familiar with at least 2-3 other employees (contacted them repeatedly with no replies) to try and straighten this thing out. Finally, I get Talethia to agree to cancel my order. She then proceeds to tell me I owe shipping and restocking fees (this happened twice during the ordeal). I replied with "Shipping and restocking for what? I never received my wheels and we cancelled the order". Fast forward to 12/15 (


Offender: Xrimz

Country: USA   State: Virginia
Address: 515 Electric Road Salem, Va 24153
Phone: 5403873799
Site:

Category: Cars & Transport

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