I arranged a trip on Airtran.com from Atlantic Area, Nj to Orlando, Florida. I received a confirmation quantity along with a solution guide amount via the web site recognizing the reservation and via email.
I subsequently bought another solution for someone else utilizing a various charge card and obtained a for that aswell. Nevertheless, the verification number that turned up was just like the verification number for that first trip. I quickly approached Airtran about that dilemna. Though a contact verification for that first trip was delivered to me, Airtran stated they might not discover the reservation underneath the first-name. Then they explained to send the info I had been delivered via email for them, and that I did. I requested they begin to see the cited cost for that traveler and recognize the solution was bought. They received the fax, noticed the email that Airtran delivered, but still have declined to recognize the cost.
One boss particularly was rude, unhelpful, and demeaning. Dee insisted on unreasonable reasoning why the cost wasn't acknowledged and declined to assist the problem.
I'd enjoy an easy reputation of the buying price of the very first solution for that first traveler. The distinction is $52. Even though it might not imply too much to Airtran, to some pupil it's essential.
I'm not requesting a great deal from the organization and might want greater out-of a respected airlines.
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