I was in the process of moving from Costa Rica to Houston, TX and needed a car in a hurry for my new job. I went online and found Orlando Motor Company and the salesman I talked to was John. He ran a credit check on me and gave me my options of a 2004 BMW 325i in my price range. From the pictures it looked nice and he said that it was clean with no accidents. He told me that I would have to leave a deposit in order to hold the car, so I gave one for $500. I asked him if I didn't like the car once I seen it in person if I can get my deposit back and he said "Sure, no problem. "When I got to Houston, my wife and I went to Orlando Motor Company to see John and the car. We were disappointed because the car bumber was pushed in and the paint was cracked as evidence of an accident whether be a minor one. The rear view mirror did not work and the car had blotches of touch up paint where there was rust starting. My wife and I were not satified at all. John would not reveal to us who the finance company was that wanted to finance us until we signed the papers. All of that was a red flag to us and we decided go elsewhere and look for a car. So, the next day we went back to ask for my deposit back and John gave me the runaround and said that only the owner could refund the money.
I spoke with the owner Ed Orlando and he offered me half of it back, but I repeated to him what was promised to me and that I was lied to. I wanted my full $500. He declined and said that he would just keep it all and that I would never get it back even if I tried to take to court.
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