Usacomplaints.com » Cars & Transport » Complaint / Review: LoJack - Refusal to come to my work or home to do two-year inspection. #737777

Complaint / Review
LoJack
Refusal to come to my work or home to do two-year inspection

I bought LoJack for my 2008 Nissan Altima in 2007. I obtained a postcard to possess my two-year examination also it plainly says the technology can come to your house or workplace. I called 800-838-1177, ext. 3854 and attempted to setup an examination. Evidently, LoJack doesn't have support in Clarksville, TN/Montgomery County plus they declined to obtain a technology positioned in Cheatham County that will be just 15-20 minutes from my office in the future and examine my program. They offered me no additional option besides likely to among the areas they'll support and also have the examination planned. Quite simply, I'm designed to plan my support in a buddy/member of the familyis house and load them with holding out for an examination to be achieved. I understand to get a proven fact that LoJack emerges with Nissan automobiles (and possibly different producers) within the Montgomery County region. What do they are doing when another person buys an automobile and it has to obtain the gear mounted and examined plus they reside in Clarksville? Make sure they are generate to Cheatham State or Davidson County (Nashville) simply to get an examination and along with that pay $99.00? They actually delivered my postcard towards the Montgomery County tackle realizing full well they don't visit that region. That is bad customer support. The technicians is going to all areas that LoJack comes also it ought to be something provided and chalk it-up to being the price of conducting business. LoJack currently has our cash for that gear which was mounted, minimal they are able to do is recognize the assessments and arrived at wherever we stay. I reside in Clarksville and own a company here. I am not operating to some friend's home out-of my method to purchase something which should arrived at me - consider that back, is marketed that "LoJack involves you - routine nowadays to get a technology to come quickly to your house or company." LoJack truly must do something positive about their support region and increase their technology places. I understand to get a reality they're separate companies, the client support representative explained so. So that they ought to be necessary to visit all areas within the condition. I actually donot actually understand what the LoJack gear does. Used to do not obtain any info after my installment besides a card I bring in my own budget and phone easily have my vehicle taken. Easily do not have an examination, how do you understand when the gear is running? Doesn't having an examination emptiness the agreement about the gear? There are certainly a large amount of unanswered issues and LoJackis customer support division couldn't reply them or fulfill my original demand. I believe this technique is just a complete waste of cash.


Offender: LoJack

Country: USA

Category: Cars & Transport

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