Ordered flowers for an employee after her surgery. The flowers never arrived. FTD did not notify me that they would not be filling the order and did not refund my credit card until I called them 1 1/2 weeks later when I found out that the flowers were never delivered. I feel very embarrassed as I was wondering why my employee never aknowledged the flowers. Now I feel like a terrible boss! When I called them, they never even offered to go ahead and fill my oreder at a discounted price to make things right. I will never trust this company again.
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