My fifth jeep but&
I brought my jeep to Ohara motors Falmouth Ma last November -as the whole cluster failed and the jeep would not run. I towed it in with 35022 miles on it - A month later i was called and the vehicle was repaired but they mistakingly ordered a new odometer with 37280 miles on it then installed it! I picked up the vehicle I was given a slip from the dealer that shows it was dropped off with 34980 miles then picked up with 34985. I complained to Chrysler and the dealer. I was told they would fix it and order a new one, then they denied they even serviced it.
I eventually filed small claims and won! The judge was very upset with the dealership and ordered them to pay me 895.00 for aggravation - I then called Jeep customer care again and till this point I was told it was my problem. I informed them since they authorized the repair, and it was not completed correctly they needed to fix it as it was still under their 12 month warranty for parts&Jeep care then called the dealership and told Jeep that yes they had lost in court.
Still the problem is the vehicle has undetermined mileage. I cannot trade it in or sell it. I informed Jeep that I would take it to another dealership and if they refused to fix their mistake I would sue Jeep for a new vehicle. I went to another dealer - Hiller Dodge and they were very nice I told them the story and they agreed to check the mileage, I was told today that the mileage on the odometer matches the info on the bcm but the Pcm mileage does not match the odometer. I called jeep again and reiterated that I wanted my vehicle fixed and the mileage corrected. How can the Bcm and odometer match? The Pcm obviously shows the correct lower mileage. Any ideas?
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