Hello current and future customers;
I also, brought my car under Wachovia dealer services, and the customer service was wonderful. Then Wachovia was brought out by well Fargo Services, a nightmare. If you having a problem paying the car payment, due to unemployment good luck they are so, rude and their managers the same, they do not want to work with you, they read of a card, so they do not listen, to what you are saying. They are quit to tell you are being recorded. You know, you can request a copy of the record tape or you can tell then, you wish not to be recorded. When calling or Answering, let them know they are being record too. Used your tape recorder to record those conversations. This way your paper trail is a voice recorded when talking to them FYI
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