My van was totaled in January. It was towed to a local garage (Thompsons) here in Goshen. I was told by American National they would have an appraiser come look at it in a few days. Next thing I know they tell me they will be taking it to Hammond In so it is closer for their appraiser. They came and took it before I had a chance to even get my plates.
They gave me a rental car as my policy did state (25 days) how ever the fine print said or until they deem the vehicle a total loss which was about a week. They then sent me an offer which was about 1/3 of the value, leaving me over $6000 left to pay on the note) along with a power of attorney form to sign to release them and were pushing to have it signed. Now almost 2 months later and countless letters from me pointing out all the options that were left out and still not corrected, they have come up several hundred still remaining aprox.$3000 less of were they should be.
Still leaving me about $5900. To pay. This vehicle was a 99, show room condition, 61000 miles (pictures) They are now trying to force me to go the personal appraiser route and will not bring my van back to my location were it was taken from so my appraiser can see it. Untill this is settled I can't switch insurance companies. Can anybody assist me with this? Everybody who is currently with American National, beware. You may want to consider a move.
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