Complaint / Review
Capital Ford Carson City Nevada
Tim Milligan FORD F150 2004 Airbag Recall Dealer damaged steering column refuses to repair mechanics incompetent liars

Date of Ripoff 05/26/11
Location Capital Ford Carson City Nevada
Damage

Routine F150 airbag repair.

After so called repair, vehicle now has presistent vibration at slow speeds in the steering column.
Contacted service rep. Claims there is no way that the airbag recall repair could be responsible for this.
Claims that the airbag system has failed even though the dealer never ran a diagnostic.

Owner contacted Ford National to file complaint. Ford contacted dealer, dealer now claims they ran a diagnostic. Dealer never gave any documentation to owner showing the diagnostics for the airbag.

Ford National states that what the dealer says goes and that I now have to pay for a 'second opinion' and I have no recourse for repair.