Purchased motorcycle tires 09/25/03. Never received tires and requested a refund. Since that time, they have completely ignored all attemts to contact. All of their phone numbers have been disconnected. Basically - I have no way to contact them. Paypal will not investigate because it is past 30 days.
Below is a history of contacts.
09/25/03 - Visited www.motorcyclespecialties.com, purchased tires $168.90
09/25/03 - Visited www.paypal.com, transferred $168.90 from my checking account
09/25/03 - Paypal email confirmation
09/26/03 - Order verification email from Motorcycle Specialties
10/10/03 - Email to [email protected] inquiring about order
10/13/03 - Email from [email protected] asking to substitute another brand due to backorder until 10/23/03
10/14/03 - Email to [email protected] okay to backorder
10/15/03 - Email from [email protected] ship as soon as come off backorder
10/17/03 - Email from [email protected] Inform backorder 10/27/03
11/11/03 - Email to [email protected] Inquiring again about order
11/11/03 - Email from [email protected] Supplier moved ship date back to 11/19/03 - ship same day
12/02/03 - Email to [email protected] - Trying to find status of my order
12/04/03 - Email to [email protected] - Trying to find status of my order
12/05/03 - Email to [email protected] - Complaint regarding order
12/08/03 - Checked website to view status of order - emailed confirmation of order status
12/08/03 - Email to [email protected] - Trying to find status of my order
12/09/03 - Email from [email protected] - Stating cannot read my email due to technical difficulties
12/11/03 - Email to [email protected] - Inquiry about order and unanswered emails, request tires or refund
12/11/03 - Email to [email protected] - Requesting phone number to discuss order
12/11/03 - Email to [email protected] - Requesting phone number to discuss order
12/11/03 - Email from [email protected] - Tires still on backorder, expected arrival 01/05/04
12/11/03 - Email from [email protected] - Wanted to know my order number (which was in email)
12/13/03 - Email from [email protected] - Still wanting to know my order number (which was in email)
12/13/03 - Email from [email protected] - Wanting to know the name my order was under
12/13/03 - Email from [email protected] - Wanting to know the order number
12/14/03 - Email to [email protected] - Requested refund
12/15/03 - Email to [email protected] - Requested refund
12/16/03 - Email from [email protected] - Stated a money order would be shipped 12/17/03 - signed Ron
12/16/03 - Email from [email protected] - Stated a money order would be shipped 12/17/03 - signed Ron
01/06/04 - Email to [email protected] - Refund not received, requested a call back or phone number
01/06/04 - Email to [email protected] - Refund not received, requested a call back or phone number
01/06/04 - Email from [email protected] - State that my tires were due in today, asked if I wanted them or wanted refund.
01/07/04 - Email to [email protected] - Stated do not want tires - want refund
01/10/04 - Email to [email protected] - Still requesting refund
01/14/04 - Email from [email protected] - Officially cancelled my Order
01/14/04 - Email from [email protected] - Stating refund would go to Paypal account
01/19/04 - Sent request from Paypal for my money
01/28/04 - Email to [email protected] - Asking when my refund would be granted.
01/28/04 - Email to [email protected] - Asking when my refund would be granted.
01/28/04 - Email to [email protected] - Asking when my refund would be granted.
02/03/04 - Email to [email protected] - Still requesting refund
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