» Cars & Transport » Complaint / Review: North Texas Truck Stop - Buyer beware! This company specializes in deceptive tactics and misleading sales. #663892

Complaint / Review
North Texas Truck Stop
Buyer beware! This company specializes in deceptive tactics and misleading sales

On January I found a Ford King Ranch 1 ton dually listed on by north texas truck stop. I read the description of the truck and the testimonial by the salesman, nathan. From all statements both advertised and verbally transmitted, this truck was the one I decided on... There was no hassel on the price, I paid what they asked because I wanted the truck. I sat down and explained to nathan that I am paid for the use of my truck in the work I do and did not need a truck that was trouble. He stated, addimately, that this was a top notch truck and if there were any problems to call him and his company would stand behind the truck. My wife, my co-worker and myself picked the truck up at 4 P.M. On a friday. The dealership did not close until 9 P.M. No sooner had we left and gone less than 15 miles and the dash cluster went completely out. I called the dealership at 6:15.. No answer... Turned around and went back getting there at around 7:00. Locked up. I called them the following monday and explained the problem. Nathan said, " take it to a repair shop and get and estimate of repairs and we will pay for it." I did just that. When the shop gave me and estimate of $1230.00 to repair the cluster and the wiring harness to the #8 glow plug I had them call nathan. An hour later he called me and said, " well you know that when the truck broke you should have brought it back to the lot." I told him that they closed early to which he had no answer... The he stated, " well you know you bought and as is warranty truck, but we feel we can give you $500 toward the repair..." click. I got the $500 check. Three days after the truck got back from the shop it began to spit white smoke out of the exhaust... Back to the shop to find out the "egr" miraculously gave up and had to be replaced... That was $1000.00. No help from ntts. One week after I got the truck back again it now still billows white smoke and black smoke and whistles... During all of this I was informed from the get go that this truck had a carfax buyback guarantee... To this day the dealership refuses to help me file the paperwork or give me information on how to file for the carfax buyback on this piece of molten crap. Way to go North Texas you have stirred a nest you will regret stirring before I get done..

Offender: North Texas Truck Stop

Country: USA   State: Texas   City: MANSFIELD
Phone: 18773555008

Category: Cars & Transport


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