Usacomplaints.com » Cars & Transport » Complaint / Review: Avis Car Rental - Overcharged for rented a car via Hotwire. #662371

Complaint / Review
Avis Car Rental
Overcharged for rented a car via Hotwire

Has this occurred to other people? I’m really considering taking a look at processing a-class activity. I hired an automobile from Avis through Hotwire, so when I visited the table, the broker retained attempting to “up sell” me on anything but I said no. While she was going right through the choices, she possibly confirmed me about the type just how much the insurance could be and that I stated no that’s okay, after which she offered me the shape to preliminary.

I asked her why it stated $105 rather than the $52 that I settled through Hotwire and he or she stated they didn’t understand how much I settled through Hotwire but which was the Avis cost within their program which I'd just pay-what I settled Hotwire. Well, after I returned a couple of days later to come back the vehicle, I noticed they’d billed me this same $105. I couldn’t determine why, therefore I questioned the cost.

They became popular a $15 cost for going-over the time – the supervisor stated despite the fact that I introduced it back in the agreement time, I selected it-up an hour or so early so that they must have modified my return time, therefore he waived that charge. But I had been referring to everything, not $15. The supervisor demonstrates me where I'd presumably decided to insurance at a price greater than I taken care of the vehicle – $90. (I understood this $90-plus the $15 means the $105 preliminary cost I noticed, making the first $15 “late” cost additionally believe, until they understood somehow I’d take it back “late.”)

I described the broker possibly circled that himself when she was showing me the choices or circled it after I closed since I've never within my existence bought insurance to get a carrental since I have have my own personal. We'd simply gotten a rental-car yesterday as well as rejected the insurance. Used to do observe that Business (the rental business we got an automobile from the couple of days preceding) also attempted to up-sell us on choices as well as questioned what my deductible is, like he was attempting to discourage me into purchasing the insurance. I’m considering this should occur a great deal.


Offender: Avis Car Rental

Country: USA

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google