I love to publish a criticism about Sterling Acura of Austin, tx. I bought a 2006TL from Sterling Acura of Austin, Tx in March.
Lately I discover among my top wheels wearing skinny inside treads. After displaying the tire to some licensed specialist at Discount Wheels I find the wheel-alignment wasn't proper and all wheels were badly used. Before I got provide of my vehicle, I'd the dealership (Sterling Acura or Austin) alter my car towards the A Spec package which was provided by Acura through the dealer.
The A Spec package included 18-inch wheels along with a complete spoiler bundle along with a change towards the suspension. I got my vehicle to Discount Wheels to judge the uncommon tire use and was directed anytime there's function done on any suspension the tires need re aligning. The support supervisor at Sterling Acura of Austin, Tx mentioned Acura doesn't need a wheel position. The used part of the tire is 2" in the sidewall on a single aspect, the remainer of the tire looks fresh.
After reading the support supervisors review I completely understand why possess the dealer deploy the package was a large mistake. An error the dealer is attempting to cover. From the period I observed the issue both my top tires were displaying the metal devices and also the back tires were badly used. Sterling Acura of Austin declined to recognize their function and support their guarantee contract condition in Acura/Ford guide.
Our only strategy was to get hold of the Acura headquarters, the BBB and every other client problem website accessible. Please feel liberated to article these details and optimistic others won't perform company with Sterling Acura of Austin, Texas
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