The Worst Customer Experience I have ever had. "Really"... I brought my car in for an oil change, dropped it off like normal and figured I would simply just get a call when it was ready. But Nooooo... After 2 hours later a tech said to me since my oil was too low they could not change the oil because of a liability issue."???" (That is the point for an oil change... They have to drain it all the way anyway.) I voiced my concerns and he transferred me over to the Store Manager. He just said the same thing... And I said, well I am going to complain about this and his response to me was that they do tons of business and it won't matter. He said he was doing his job, I said your job is to change my oil and his response was F* Y* and hung up. I have been trying to get a district manager to help me but all the Exec Staff is out and about and my car is still there. Unbelievable
0 comments