My payment is due on the first of every month. However, i have until the 10th over every month to pay the bill without incurring a late fee. For the last nine months i have paid the bill before the 10th day. Recently i had been laid off and i am 42 late on my payment. I now am employed again and have the money to make one payment this week and the next payment again next week which would bring my account current.
So i spoke to one of the reps at triad and let them know that i wanted to make a payment over the phone and make the following next week. To my surprise the rep told me that if i couldn't make both payments now that he wouldn't take my money. He also stated that for the last nine months i have been in collections with them and that i have been a payment behind for the last nine months and that if i don't make the payment for both months that they will take my car from me. I then checked my credit report to see if they had been reporting me incorrectly and they had many 60 and 90 day lates on my report which is not true.
I believe that this company is rude, they harrase you instead of working with you and they are also guilty of violating the fair credit reporting act.
Tamar
los angeles, California
U.S.A.
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