On 12/26 I brought my 2001 VW Beetle in after hearing a grinding noise. I figured it was in need of a simple brake pad replacement. Before the Just Brakes mechanic even looked at it, he was already treating it like it was a serious problem.
Soon after I left my car with them, the mechanic told me I needed about $470 worth of repairs. He said I needed new rear rotors, rebuilt calipers, and pads. I told him I would get a second opinion especially since he told me I needed to replace the rotors. I took my car in the second I heard the grinding!
When I came to pick up my car, the mechanic had convinced me that I really needed the repairs by explaining about a VW Repair Bulletin that was out on my model. He explained that the bulletin warned of faulty brake calipers that caused the damage. I eventually gave in and told them to fix it. I was also scared on how they would put my car back together if I did not have them fix it.
After I agreed to have them fix my car, I looked up the VW bulletin they mentioned and it turned out the bulletin was only on the brake pads themselves. There was no mention about calipers or rotors. The instructions on the bulletin also said to simply replace the pads, that is it! I also noticed that not one customer at Just Brakes left without spending about $500 or more. I should have followed my gut instinct. I know I have been ripped off and feel quite defenseless since I have already paid. Something has to be done about this company. They are basically theives. I don't know how these mechanics can sleep at night!
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