We'd a RAV4 2002 Design, and early this season, issue introduced itself like a sign problem with difficult change into opposite; beginning in 2d or 3d equipment. Motor was bogging down falling out and in of equipment. Many times, it had been bucking strongly (frightened the crap outa me!) using a large vehicle bearing-down on me. The check-engine light never arrived which created me wonder if it had been truly only the indication. I introduced it towards the nearby Toyota dealer and was informed 24 hours later the indication and also the ECU have to be changed, and price believed about $5000. Too costly to manage. I understood the vehicle inside itis current state was hazardous to generate. I chose to take a look at this website to determine if other people had related issues. Exactly what a thought! I had been ready to obtain a nearby technician to draw my ECM out. I delivered it to Check On Motor ETC in Brooklyn N.Y. They reconstructed my ECU and my vehicle has become operating efficiently. I expected him to strain the transmission water and look for steel filings. Because of this website and Check-Engine ETC I saved myself some large cash.
However, following a month or two, we got a notice from toyota engine revenue US, inc., informing us that particular 2001 to 2003 rav4 automobiles with indication issues and had fix before might have the costs reimbursed.
I sent all my files and costs bills to Toyota, but was refused to pay in my experience, since I'd my ECU rebuilt/fix, although not changed.
Exactly What A stupid policy. We're unhappy with this specific choice and certainly will never purchase Toyota anymore.
The next may be the notice we delivered to Toyota customer support early this month.
November 06
This letter is for your supervisor/boss of the toyota customer knowledge department. If you should be not the supervisor, please forward it for the supervisor. Thanks.
Dear Toyota Customer Knowledge Supervisor:
On October 13, we shipped you a notice, shortly explained the problem about the poor connection with severe change of the automated indication of our 2002 RAV4 automobile, as well as copies of restoration bills. (see attached file).
However, today we got a notice from your own organization, rejected our request compensation. We don't realize why.
Like A faithful Toyota client, we've bought three Toyota automobiles in previous 10 years. They're 2001 Corrola RAV4, and 2008 Tundra.
The RAV4 went nicely till early this season, we experienced severe change once the automobile achieved the pace about 20 to 30 miles/time. Now, you've to push the increase pedal many times to "equipment in", following the automobile reach more than 35 miles/time, it went okay. Many times about the nearby streets, the vehicle behind our automobile nearly struck our rear bumper because of the unexpected decelerate of the automobile due to the hard shifting. It had been scary.
On May 11, we got the automobile towards the nearby Toyota seller, Celebrity Toyota in Category City, Tx, after analytical, we were informed the indication was shattered and we have to substitute the indication and also the ECU. The projected price could be $4835.40. We believed it had been too costly to manage, consequently, we settled $98.00 for that analytical charge to Celebrity Toyota and got our automobile house, looking for a more affordable spot to restore our vehicle.
We piled the automobile for over per month within our storage, then we attempted an area repair center, Morrowis Indication on June 21. They identified that problem signal 0755, solenoid "W" moving breakdown. They washed the solenoid and examined additional solenoids, and charged us $195.00. However the severe change issues still existed.
On June 28, we discovered there is organization named Check-Engine, Etc.in Brooklyn, Ny, they restore the ECU. We subsequently delivered our ECU for this organization and had it fixed. Soon after we place it back on, the automobile went okay.
Shortly next, we obtained your notice of ZTL - Particular 2001 through 2003 Model-Year RAV4 automobiles Support System. It informs really obviously on which to complete if we formerly taken care of the fix of the automobile because of the severe change issue. We subsequently organized the files and email for you, expecting to get a refund check. But to the amazement, we got a decrease notice.
We're completely confused our automobile "doesn't meet the requirements for compensation under CSP) 1-03my Rav4 Transaxle Ecm Guarantee Improvement" as your decrease notice mentioned. We have to understand WHY??? We require a sufficient description.
It's very obvious that each cost we posted for compensation is specifically associated with the fix of the severe change issue.
Believe it-this method, if we'd our automobile changed the indication and also the ECU about the firsthand whenever we got our automobile to Celebrity Toyota seller, we'd have our reimbursement check right now. That's $4835.40. Nearly five thousand dollars.
However, we just posted an overall total costs just $717.04 last period, but, you declined to reimbursement. REVEAL WHY??? We require a happy response.
You may not wish to spend $5000, instead of $700???
Regards,
Don't get toyota. The standard and customer service are no more nearly as good.
0 comments