Usacomplaints.com » Cars & Transport » Complaint / Review: John L. Sullivan/CIS, Interstate National Dealer Services - Will not honor Warranty. #625909

Complaint / Review
John L. Sullivan/CIS, Interstate National Dealer Services
Will not honor Warranty

Dear Mr. James,

You're for free to consider your automobile wherever you prefer. Your

Position may be the same, you'll encounter the same tear-down estimation regardless of

Wherever you proceed.

Thanks,

Rob Stein

Service Supervisor

John M. Sullivan Chevrolet

Saturn Approved Company

350 Automall Dr.

Roseville, California 95661

[email protected]

916-788-8740 Immediate

916-782-3797 fax

Original Message

From: Wayne, Greg [mailto: greg. [email protected]]

Delivered: Monday, December 06 6:58 AM

To: Ron Stein; [email protected]; [email protected];

[email protected]; [email protected]; [email protected];

[email protected]

Cc: [email protected]; Taylor, Charles; Emley, Derek; Kistler,

Paul

Subject: RE: 2005 Corvette Guarantee State

Ron, it's Mr. James,

Just how much more income must emerge of my wallet? Once more, the

Reason behind buying the Guarantee was to protect products similar to this. I

Also differ the thing is sporadic. I notice it every single day, your

Technician along with other people from your service also recognized the

Sound. It's exceptionally challenging to think the sound might strangely

Not be noticed for that oneday once the insurer was present.

I will not need to invest something more apart from the $100

Deductable. I agree about "you will find recommendations of the support agreement

Which JLS offered me, authorized, and it is destined to aswell. I'm significantly

Considering not permitting JLS to create another $. 05 from me by which I

Will require my vehicle elsewhere for gas changes, and potentially to

"Corvette Treatment" of California to truly have a more "Skilled" analysis

Finished.

I would like to understand how you'd to continue.

Greg james

Original Message

From: Rob Stein [mailto: [email protected]]

Delivered: Monday, December 06 6:45 AM

To: Wayne, Greg; [email protected]; [email protected];

[email protected]; [email protected]; [email protected];

[email protected]

Cc: [email protected]; Taylor, Charles; Emley, Derek; Kistler,

Paul

Subject: RE: 2005 Corvette Guarantee State

Hello Mr. Allen,

Thanks for that improvements. As previously mentioned for you a week ago, John M. Sullivan

Chevrolet is willing to complete an engine tear-down, at your

Cost, per the conditions of one's binding guarantee agreement. If we discover any

Evidence-what-so-actually of early motor failure, Interstate Nationwide

Guarantee can send an inspector to confirm the failure and also the fix

Might/or may not be authorized according to the restrictions of one's protection.

However, if no obvious disappointment is located, you'll be responsible for the

Teardown and reassembly expenses of one's motor. Within our skilled

Viewpoint, since the sound is extremely small and sporadic, it'll be

Very hard to really observe and show where the disappointment is.

No body at John L. Sullivan or Interstate National Dealer Providers is

Attempting to refuse any included repairs. You will find recommendations of the support

Agreement that you simply bought and authorized, these should be adopted.

I would like to understand how you'd prefer to continue.

Thanks,

Rob Stein

Service Supervisor

John M. Sullivan Chevrolet

Saturn Approved Company

350 Automall Dr.

Roseville, California 95661

[email protected]

916-788-8740 Immediate

916-782-3797 fax

Original Message

From: Wayne, Greg [mailto: greg. [email protected]]

Delivered: Monday, December 06 6:23 AM

To: [email protected]; [email protected]; [email protected];

[email protected]; [email protected]; [email protected]

Cc: [email protected]; Taylor, Charles; Emley, Derek; Kistler,

Paul

Subject: RE: 2005 Corvette Guarantee State

"The Safety you'll need, the reassurance you deserve." CIS

(Interstate National Dealer Providers; third party guarantee organization)

"We Are devoted to maintaining you totally happy." John M. Sullivan

Interest; Kim Phillips, John Sullivan, Ron, David

About The day of 12-6, I left for work @ 5:00 AM in which I

Noticed/noticed exactly the same reported sound from the motor.

I'll frequently maintain everybody updated about the declining development of the

Motor.

The sound could be noticed @ lazy (500 RPMis) up through 1500/1600 rpms

(while driving) when cool. The sound may also be noticed around 3200 to

3700 rpmis regularly (chilly and/or warm) right before vehicle changes into

Next equipment. Additionally, let's not your investment looseness experienced in rear gearbox

That was documented and established by Rob (Corvette expert technician)

That was not resolved both.

I guarantee you, personally I think no reassurance, and that I am unsatisfied! I get

Advised each time I-drive my vehicle.

Best Wishes,

Greg John

Original Message

From: Wayne, Greg

Delivered: Saturday, Dec 04 10:55 AM

To: '[email protected]'; '[email protected]';

'[email protected]'; '[email protected]'

Cc: '[email protected]'

Subject: 2005 Corvette Guarantee State

Hello all,

After I selected my 2005 Corvette up from being examined about the night of

12-3, it had been verbally recognized there's a "knocking"/looseness

Sound from the motor. This isn't appropriate. Used to do not buy

A $4700 warranty, get into debt for $40,000 to generate about in a

Corvette where the motor has physical problems that'll just get

Worse with time. I encourage you also move this onto Ellie (insurer from

Third party guarantee company) when I is going to do some study within an energy to

Get her and/or their Firm's current email address put into my submission

Listing.

That Is to strengthen and increase the paperwork path that we may

Maintain, check, and tell all you.

About The day of 12-4, I left for work @ 7:30 AM in which I

Observed/heard the same reported noise from the motor.

I'll frequently maintain everybody updated about the declining development of the

Motor. The reason behind buying the warranty was designed to

Provide me assurance and bit of brain that issues similar to this could be

Honored/included. I motivate this problem to become solved/fixed/recognized,

That will be obviously protected underneath the guarantee... ASAP.

Greg A. Wayne

SD-160 ATM/Manufacturing Manager II


Offender: John L. Sullivan/CIS, Interstate National Dealer Services

Country: USA   State: California

Category: Cars & Transport

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