Usacomplaints.com » Cars & Transport » Complaint / Review: Kia of Manasses - AIC Kia of Manasses Scam Dealership screwed me over, I now have to start again!. #602001

Complaint / Review
Kia of Manasses
AIC Kia of Manasses Scam Dealership screwed me over, I now have to start again!

I wouldn't recommend this company for anything. They lied to me over the phone to get me there by calling me after I had did this online application with Prestige. The person who I spoked to I can't remember her name now but she told me that I had 24 hours to come into the dealership with my proof of work (paystubs) and proof of home ownership. I took off the next day to get there by the time that I had scheduled and the place was jacked from the word go. No cars around but the promise of always cars on the weekend put up a flag to me. When I sat down with a salesman who is no longer working there (Javon Wheatley), he wanted me to fill out an application all over again which I questioned because I told them nothing had changed since my online application. I did this and after I had processed everything since I was in bankruptcy also, I had a letter stating how much I could spend but it wasn't enough to get one so the financial guy Chris came out to speak to me and even drafted up a letter to my lawyer to send to the trustee asking them to increase the proposed monthly payment so that I could get a car. Well it took longer than the 30 days for me to get the trustee to respond but after I got it I faxed it to Chris and he told me that he would get in contact with his finance department and give me a call back, this was Saturday, June 12th. I didn't hear from Chris on the afternoon of the 12th, Monday the 14th or Tuesday the 15th. I called many times on Monday and Chris (Finance) would never pick up the phone to talk and I called numerous times to talk to Chris on Tuesday but when that didn't work I asked for the manager of the place and someone named Matt got on the phone. Matt told me that the initial 30 days had past and I had to wait 8 more days to re-apply for the program. I waited and on the 24th I spoke to Chris finally who told me that I now had to pay 5% down and also pay for my tags, title and license. Now initially, I was told that I had been approved for 100% financing and 0 down payment but that turned out to be a lie! This revelation of not being able to get into a vehicle that I wanted and that I would have to take something smaller and pay a downpayment significantly disturbed me, I hung up the phone and told my wife I wouldn't be calling back. I got a call from Andy who informed me that he could get me into a Sorrento but would get back to me on the specs... Never did. I called him back 2 days later and he told me that the Sorrento was gone but he would see what else he could do. I get a call this morning from Andy telling me that he could get me into a Nissan Ultima with 1,000 down. I asked him how much that would be a month and Andy says he would call me back. He calls me back saying that the Altima would need 2,500 down but he could get me into a jetta with 1,000 down. I found this website and read all of these reviews and I called Andy back telling him that I didn't know anyone on here but there stories are like mine and he said he didn't know anything about this website. Do not use this dealership... They are a MAJOR SCAM. Chris from Finance is not on the up and up. I placed Paulette (phone operator) on here not because I hate her but when I needed to speak to someone she never knew where anyone was and from my visit, she shouldn't be that far from the floor to see if these people are in or not. I feel very misused in my search for a vehicle and I have to start over which sucks for me and my family.


Offender: Kia of Manasses

Country: USA   State: Virginia   City: Manasses
Address: 9100 Centreville Road
Phone: 7033318080
Site:

Category: Cars & Transport

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