Usacomplaints.com » Cars & Transport » Complaint / Review: State Farm Insurance - Thanks for 20 years of taking my $.. Then dropping me when I needed to file a claim!. #602067

Complaint / Review
State Farm Insurance
Thanks for 20 years of taking my $.. Then dropping me when I needed to file a claim!

I've been a customer of State Farm insurance for over 20 years. Today, I got a notice that my car insurance is being dropped because (gasp) we needed to use it!

Their reasons listed in the notification letter listed claims going back to 2007.

Three of which were listed as being accidents and yet, were not legitimate accidents but, after calling to talk to my *snort* agent, these were actually use of the road-side assistance service which I paid for like an idiot - in the belief that I was paying for the service in the event it was needed.

I didn't realize using the service would get my insurance dropped!

Three other claims listed were from when a child in the neighborhood used a screw driver to gouge profanity on every body panel of my car. And I turned in copies of the police reports to State Farm as well. Guess I'm responsible for the fact that someone else's kid vandalized my car while it was parked in my driveway according to State Farm.

My husband has gotten some speeding tickets, but again. These are over the past 5 years and not excessive.

So, now. I have until August to find a new insurance company to cover my cars and. Based on looking at online sites this evening its going to more than double our insurance costs.

All because I was stupid enough to use State Farm to tow my car to a mechanic after the BRAKES FAILED while I was driving! And no. The car wasn't damaged... It was JUST a roadside assistance service claim. I used the emergency brake and guided the car onto the grassy median to stop and it stayed there till the tow truck got it..

Twenty years of paying this company for insurance. And because we actually used it 6 times in five years. Of which THREE claims were only road side assistance for towing..

They drop you.

Great company. Really. Bravo...


Offender: State Farm Insurance

Country: USA   State: Illinois   City: Bloomington
Address: One State Farm Plaza
Site:

Category: Cars & Transport

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