Usacomplaints.com » Cars & Transport » Complaint / Review: Basic Car Parts - Robbed by Basic Auto Parts THEY DO NOT REFUND. #601025

Complaint / Review
Basic Car Parts
Robbed by Basic Auto Parts THEY DO NOT REFUND

I ordered a used green fender for five times the cost of a new primed fender because I thought it was more convenient than spending $250 to have one painted. They took the order (with a verbal guarantee) knowing that they were shipping a different product than ordered, because once they get the credit card company’s money they can hold onto it forever, or if too much fuss, give half of it back without penalty. They refuse to take phone calls and do not respond to voice mail messages nor e-mails to the original salesman. Only weeks later when the credit card company contacts them, do they even act like they are aware you exist. And then, they give half of your money back and absolutely refuse to give a refund. After finally crediting $199, they stole only $134 from me. Never ever do business with these thieves!


Offender: Basic Car Parts

Country: USA

Category: Cars & Transport

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