Simply to inform you, we created our vehicle rental reservation via a 3rd party organization named Scheduling Team (referred to as bookinggroup.com or economybookings.com). While problems began Buck attributed anything about the 3rd party organization. I am not purchasing it…
Buck robbed us 3 times:
1. Based On The voucher we were keeping the total amount was EUR 127: "€ 127.03 is due to Buck in your arrival".
(Approximately 0 in those days)
Buck billed us $250. After an 11 hours trip it had been difficult to claim... What might we do?
Buck reaction: "Your documents show your reservation was reserved as $250 within our program for that rental costs, that will be that which you were billed. Because the Pound quantity was cited for you from the next party organization, plus they reserved the reservation within our program as $250, we ought to request you follow this issue more using the 3rd party."
2. Based on the voucher the dropoff area was Ny (no-fee mentioned):
"Drop-off location: US Ny, Ny, Ny Downtown"
Buck charged us by having an additional $50, that was a dropoff charge for returning the vehicle to some other area compared to unique.
Buck reaction: "Since our documents show this automobile was reserved with Buck to come back to JFK, we ought to determine the 3rd party reserved around improperly"
3. Buck didn't clarify the prepaid gas strategy is simply a choice; we recognized that people need to go.
Buck reaction: "it seems you approved prepaid gas upon collection. It was $34.29."
Our suggestion: Do Not guide Buck Rent A Car; Do Not conduct business with Scheduling Team.
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