I made reservations weeks prior to my Sept 3rd rental day. I examined the prices of many companies before choosing Buck at $398.51 for that length of my rental. After I contacted the Buck table with reservation quantity at hand, the worker was amazed that I'd reserved a-mini-truck and wasn't confident they'd one (I believed that is exactly what a reservation was for). Anyhow, she named and questioned if one was accessible after which requested them to obtain it cleaned-up to get a client. We'd to hold back half an hour. I offered her my charge card that we had created my reservation with and he or she advised me that it'd end sometime throughout the week of the rental. I confirmed her the card which plainly mentioned it'd not end until 04/14, not 09/11. She'd not take that, and so I needed to provide her my charge card instead. I approved the gas purchase and also the price was $490.11. She explained which was a deposit, not the cost. Whenever we delivered the vehicle, promptly, we welcomed with a really pleasant broker who obtained the rental back and offered us our read. Whenever we got examined and were placed at our entrance within the airport, I looked over the read and noticed we were billed the entire $490.11. I sent customer support and was informed in an answer concept by Renee Turner, I'd been billed $72.00 for 20 gallons of gasoline. Which was about $. 010 pennies significantly more than any stop we consequently purchased gas from. The remainder of the overcharge was to get a late charge. As mentioned beforehand, the vehicle was delivered promptly, it had been not overdue. She did provide to deliver me 4 $10 deals for potential leases, but I rejected. Having read a number of another grievances, overcharging seems to be regular training with Buck.
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