Hello,
This Really Is Sudarshan Tinguria composing this email since I'd an extremely poor experience traveling by EMIRATES on field Sanfrancisko - dubai - hyderabad.
I went on day 23 may from SFO-DXB, chair range: 48K PERIOD 16:45.
The event happend in SFO airport.
Actually I did so online checkine.
In sfo airport,
I contacted online checkine table.
The lady called JESSICA was assigned to that table.
Although eliminating the I 94 site from my passport she split the site of my passport.
It wasn't never the easy error.
The way in which she handelled my passport plainly suggested her negligence while function.
The I 94 site was stappelled towards the passport.
In the Place Of eliminating the flag, she vigorously ripped the page of the passport to that the I 94 doc was connected and he or she split the passport site. The way in which she did it was exactly the same way-when we rip some ineffective document. Therefore she handled my passport like a dustbin substance. And also the toughest section of it, in the place of taking the error she was attempting to conceal it.
I immediately described her supervisor, Mr. JON LANTIN and described him the entire tale and requested his aid and HE EXPLAINED he may deliver the email to hyderabad table for that payment instead of the price of my new passport and also the inconveniece that we may encounter today to create a fresh passport and he recommended me to panel the trip and guaranteed me he can definetly organize with hyderabad emirates workplace the moment the trip leaves however additionally I questioned him the notice like a evidence to exhibit hyderabad office and he wrote the notice on basic document that will be mounted on this email. I decided and that I boarded the trip EK226.
Then I reached dubai.
By trip EK524, CHAIR 21B, I achieved HYDERABAD on 25 may at 3:00 O-CLOCK.
Anyway I were able to approach EMIRATES team at HYD.
I talked to mr. VINAY DABRAI (boss) ID RANGE: 586655 and explained him the entire incident. He stated that they didn't got any email and he explained that the situation is obtained extremely delicately by SFO team plus they can't do something. He didn't consider any activity. After I requested, he got confident to deliver a email to SFO requesting their caution and also to advise me about he same. But this really is likewise not yet completed.
Today, I'm sending you wishing that my criticism is likely to be looked after and that I will soon be provided payment along with a notice from your own aspect to declaring that my passport got broken as a result of this event which Woman called JASSICA ought to be held accountable on her reckless type of performing her work and managing my passport-like a waste bit of document and do something against her according to your organization process.
Note: passport is just a essential document and it has got super high-importance therefore must be handeled cautiously.
I had been the type of guests who always respected emirates airways and was a large fan of it. However the way i had been treated and fooled by your team has broken my religion towards flight.
Today, you're the one that will give me justice.
Wishing your reply soon
Regards,
Sudarshan tinguria
[email protected]
0 comments