My wife got a coupon for free oil change from Midas. We live in Mesa so she went to Michael Jasko (Midas) on 2964 East Main Street, 85213.
She called saying we needed new tires (we didn't, but I hadn't looked at them in a while, so talked to owner). Owner (Michael Jasko) assured me they were dangerous (a lie). I assumed tires would be about $400 for 4 new tires, installed as I'd seen various advertisements. He said $500, because they were special tires. I reluctantly agreed but only after getting him to confirm verbally there would be no other charges.
He proceeded to upsell my wife on everything after we hung up. Nitro fill (an utter waste), road warranty (another waste, covered by insurance already), and he tacked on $193 in labor. Again, he confirmed there were absolutely no other charges on the phone when we spoke. So when I spoke to my wife I told her go ahead and do what he is suggesting...
He of course suggested every thing possible to upsell an additional $300 on top of the already fraudulent order of new tires on a FREE oil change coupon.
I attempted to work things out, assuming that it was a mistake on my wife's part. He didn't tell her anything about additional charges until the work was done and he brought a final bill. What could be done? He can put a lien on the vehicle. We just paid and left as my infant was already waiting a few hours and I knew he could make this horrible.
Bottom line: He lied directly to me, refused to return my calls and emails (until I threatened BBB complaint). I also tried to work out a trade deal with him for the $300, because I thought maybe my wife had simply not heard him say there would be extra charges. He dodged me for 2 months of phone calls and emails, never returning my calls and telling me he was busy when I called. I was polite until my last email to him when I explained what I would do if he didn't refund the $300 he ripped us off for.
I would suggest you go to a mechanic you can trust. One that I've found and trust is: College Automotive (480) 655-7699. They repaired my neon and helped me to decide if I needed to fix things or wait until it's worse. I totally felt like they were on my side and trying to help me get the best deal, while still being safe. If you want honest service, stay away from MIDAS!
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