On 12-04-09 I purchased a 1999 Chrysler Town and Country Van from Carlotta in Blakley Pa. The following day I returned it to Carlotta with a MAJOR electricial problem, all gauges in the dash would just shut down while you were driving, 1 time the whole van shut down while driving on the highway, Michael the salesman said to bring it back on monday morning the mechanic would look it over. Well they had the van for 2 weeks and never called to come and pick it up. When I got there 2 weeks later they said it was the instrument cluster module and they agreed to get it and install it. They also told me the warranty I purchased would cover repairs, well GUESS what the warranty they sell you for BIG $ is not even worth the paper it is written on!!! In the meantime I had to return to S Carolina to my other home and Michael agreed to ship the part there and I would have it installed at my cost, after calling him 3 times a week for 3 months to find out about the part, he finally shipped it to me, WELL it was the wrong part it was from a different year van. Well another month later here I am still without my van still without the right part I was promised and probably looking at storage fees for at least a month now. They are really slick they promise the world, they don't deliver and hope you just get disgusted and go away or say I will fix it myself. The bottom line is they are selling JUNK, cars, vans, trucks that are unsafe for driving. My next e-mail will go to the Pa. State Attorney General and ask him to also investigate Carlotta, Then a e-mail to Pendot that they are selling unsafe vehicles. I certainly hope that there is someone reading this right now that can help us to fight for our rights as consumers!!!
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