Usacomplaints.com » Cars & Transport » Complaint / Review: Frontier Airlines - Customer Service. #574370

Complaint / Review
Frontier Airlines
Customer Service

Flight initiated in Austin was 1 hr late. Due to a tight connection in Denver, I requested to be placed on the United flight which was on-time. The agent assured me that I would have 20 minutes to make my connection in Denver. After arriving in Denver in gate 4, the greeting agent advised that my Albuquerque flight was departing from gate 64. Arriving at gate 64, the flight had left. I stood in customer service line for 90 minutes. They placed me on a 5pm flight. The scheduled visit to Albuquerque was a day trip. Frontier refused a refund. The flight was booked through Expedia - it offers no customer service, but that is another matter.


Offender: Frontier Airlines

Country: USA   State: Colorado

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google