I went to Toyota of Irving-PreOwned to purchase a car, went there because due to finacial hardships I had a reposession, I thought because Big Shoe was apart of the Toyota family it would be a reputable company to do business with.
Within 24 hours of purchasing the car we found that it had an oil leak... When we took it back and told the Sales Manager James Brown we didn't want the car... He said we couldn't get it our money back or get a differnt car... They repaired the car and now 4 months later the same gasket they fixed is leaking again, and the transmission that he claimed had just been rebuilt broke and needs to be replaced to the tune of 1800.00... When we called to ask him about the repairs he said had been done he claimed the warranty was out.
And they are expecting us to pay for the repairs... Mr Brown claimed to be a christian and turns out he's a heartless devil selling useless cars to people who have had a bad break in life...
I have never had such an aweful experience with a car company... And just to thing they are Giving Toyota of Irving a bad name...
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