I purchased what I thought was a new 1999 Cadillac Caterra from Coast Cadillac in August of 1999. My salesman was Sam Botros.
I took the car into Coast Cadillac in April to get some work done and they informed me I had purchased a used car and the warranty had ended in February.
I assured the Service Advisor that the car was purchased new and that I had until August before the warranty would end.
He then advised me that the car was used in a "special event" in February of 1999 prior to my purchase and that Cadillac (Now GMC) would not honor the warranty past the date the care became "used".
I showed the advisor my paper work and he said "sorry charlie" the car was used, look at the odometer reading on your purchase contract.
The odometer reading on the purchase contract does read 380 miles but it also states NEW. (Call me stupid but 380 miles to me is a new car.)
How am I to know the car was used and the warranty up 6 months early if it is not disclosed???
He then again apologized and gave the work to me free "this time".
The more I thought about this, the angrier I got. I decided to confront the salesman when I went to pick up the car and all he had to say "Whaaat".
This practice is fraud! I thought I was purchasing a new car and paid for a new car. Now they are telling me it was not new!
I think I deserve my money back that I paid for this car and for every one who lives in Southern California to know that Coast Cadillac and Cadillac (GMC) do not honor their warranties.
I have filed a fraud complaint with the DMV and The New Motor Vehicle Board.
Futhermore I am going to put this information on every grip website that I can find!
Do not buy a Cadillac (GMC) and most certainly do not buy one from Coast Cadillac where Sam Botros continues to work.
Shame on you Coast Cadillac, Cadillac (GMC) and Sam Botros!
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