N July 10 and 15 we experienced large hail in Lethbridge and our tar and gravel roof started to leak afterward. We notified the insurance company who has refused to cover repair to the roof even though they did pay for the front window where the seal was broken and it had moisture inside. We have a policy with replacement cost that we have been paying for for years, so, is this why they are reneging on this contract? The adjuster tried to intimidate us by telling me that if we pursued the issue, then they would not cover damages at our other home where our daughter lives and where water got inside from the damaged roof there. The adjusters frequently did not get back to us and delayed, delayed. Due to the intimidation, I decided to make sure the severe damage at our daughter's home was repaired before I pursued this issue.in March the adjuster asked for damage estimates to the roof and window.
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