Before you buy a car from CASTLE HONDA/BILL J* in Morton Grove, check out complaint and Google to find out what a scum bag this guy is. If I had done this, I definitely would have gone elsewhere. BILL J* is someone who gives car salesmen a bad name and CASTLE HONDA is nothing but a big ripoff. I'm tired of these people thinking they can treat customers anyway they want and you will be stupid enough to buy a car from them. It was one of the worst car experiences I have ever had and I hope this saves someone else from going through the same thing.
JUST STAY AWAY. I think the reports that different people filed, especially on consumer complaints says it all. My experience was a combination of all of the problems mentioned. Salesmen like BILL J* should be fired but that's never going to happen because CASTLE HONDA actually doesn't care how their salespeople treat customers.
Just do your homework before you step into any dealership. Thank God for the internet so people can find out ahead of time about these bad salespeople/dealerships. Because of my terrible experience with BILL J*/CASTLE, I can't wait to trade in my car and get another new one. Every time I drive my car, I think about what a run around I was given and I truly hate my new car. And that's really sad considering how much cars cost.
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