Usacomplaints.com » Cars & Transport » Complaint / Review: Allegiant Air - Not allowed to board. #527869

Complaint / Review
Allegiant Air
Not allowed to board

We'd an extremely precious friend of my spouse visit us in the northwest advertisement travel ALLEGIANT AIR. She flew in from Pasco, California and arrived at Entrance Airport in Mesa. While she came, her trip was 40 minutes delayed to reach. It was the maiden trip from Pasco to Mesa/Gateway. Mesa Entrance airport is just a neighborhood airport at-best with perhaps 5 workers and also the rudest being ERICK who advised me he was the BOSS about the Saturday our buddy was to fly-back. Whenever we reached the airport, there have been perhaps 8 others within the whole airport and our buddy visited sign in on her trip. She was informed she could not can get on the airplane because they had currently shut it down. After I returned up-to discover what the issue was I had been welcomed by ERICK the "BOSS". It was probably the many ignorant and rudest person I've fulfilled in my own life. First he advised me we must be there 2 hours prior to the flight-like everyone. I actually donot understand who these secret everyone was, as, significantly there were 8 complete people within the airport and we were 3 of these. Next I had been educated that people needed to be ther atleast 45 minutes just before takeoff so when I pushed him on that problem, he advised me that it had been half an hour. I subsequently informed him our buddy was coping with the feminine broker alongside him over 30 minutes prior to the trip and he ostensibly called me a liar. He explained he'd "hit the switch" which was "nothig he might do". I advised him our buddy had no baggage to check on, it had been nevertheless half an hour until her trip quit and also the airplane was a maximum of 100 meters from wherever we were standing. He declined to actually tackle the problem and again unfortunate there is nothing "HE COULD DO" After I requested to consult with his chef, he explained he was in control at the moment. Then he informed us ou buddy might capture exactly the same trip out "4 NIGHTS FROM NOW" plus they might just chare her $29. I'm 57 yrs old and also have experienced retail and administration more than 32 years which was the rudest & most ridiculous person I've actually achieved. I suppose all 6 individuals about the airplane could keep this flight profitable in these difficult financial situations and also the tremendous customer support provided is a reward. We got our buddy to Air Harbor Airport in Phoenix as well as in less that the hour we'd her on the United Airlines flight and had the enjoyment of coping with an expert, respectful woman who had been among the best and worried reservationists I've handled recently. One fascinating point you'll discover is the fact that when you have a to join up using the airlie, they've NO PROBLEM DIVISION on the view. Imagne that. Do yourself an enormous benefit and steer clear of this flight whatsoever price. The support is horrible, the affiliates would be the rudest you'll actually discover and whichever savings you believe perhaps you are getting will be dropped once they don't allow you in your trip. Gary Anderson, Phoenix Arizona


Offender: Allegiant Air

Country: USA   State: Arizona   City: Mesa

Category: Cars & Transport

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