Usacomplaints.com » Cars & Transport » Complaint / Review: Emirates Airlines - Denied boarding on confirmed flight!. #244060

Complaint / Review
Emirates Airlines
Denied boarding on confirmed flight!

On July 4th I came with my kid, a detailed buddy and her child in the airport in Dubai more than 2 hours prior to our ticketed and established trip to Dar Es Salaam, which left from Dubai at 10:00 A.M. At 8:30 A.M. I notified an associate of the flight team the point was shifting really gradually for check in because of the proven fact that the baggage conveyor belts weren't working. I had been advised to remain in-line, there could be sufficient time.By 9:20 A.M. I had been getting concerned, and contacted the table where I had been informed the trip was shut which we were too late to table the flight.

Excellent work was created about the area of the flight team to try and blame us for having been stuck simply because they didn't desire to take responsibility for what had happened. The team individual who explained to obtain back on point endured by shamefaced as all of this continued; prepared providing me his name-but saying nothing else. We were compelled to remain in Dubai an additional evening and just following a fellow traveler (a high man - we were all lady) compelled the problem and after standing around in the airport for 5 hrs - did the airline accept place people up for that evening encouraging to travel us out the following day on a single trip. Whenever we reached the airport - this time around 3 hours prior to our trip we were informed the trip was completely reserved which the flight might travel us Nairobi - right region - incorrect nation!!! There we're able to connect with a trip to Dar El Salaam that will appear after our connecting trip to Arusha had previously quit and we'd overlook our Chrome - publications weeks in advance.

Towards The credit of the Emirates team up to speed the Nairobi trip - who have been shocked incidentally their very own flight had handled us - we received aid on the floor in Nairobi and flew out life on two individual trip on another flight to Arusha. At that time we'd been touring from 7 A.M. To night.

Probably the most unpleasant section of coping with the floor team in Dubai was the laying and trying to create all this our issue once the routes were obviously overbooked!

S. Silas

Brooklyn, Ny


Offender: Emirates Airlines

Country: USA

Category: Cars & Transport

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